Dedicated Support Network (DSN) is committed to investigating and resolving complaints from individuals, families, advocates, and staff members. This ensures a consistent and fair process for addressing all grievances.
Complaints can be submitted by mailing a letter marked 'Confidential' to the Grievance Officer at the following address:
Dedicated Support Network:
Attn: Grievance Officer
456 Union Blvd
Allentown, PA, 18109
Additionally, individuals, families, advocates, and staff can file a grievance by leaving a confidential message on the Grievance Line at 267-875-8535.
Grievance Form (docx)
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